![]()
Hello Linda,
Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.
Before assisting further, are you facing issue updating all Windows apps or Tribez and Castlez game in particular?

Oct 19, 2016 How Slove Failed to initialize client – unable to load game resources shadow of mordorfor slove this eror just start “Shadow. Exe” from game location folder.
You may be facing the above issue due to some of the corrupted app files & folders or missing app files on your PC. Sometimes running a simple troubleshooter will resolve this issue.
Method 1: If you are facing issue updating all the Windows apps, I suggest you to run the Windows update troubleshooter and check for the updates to download and install on your PC.
In many cases, the Windows Update will automatically notify you if there’s a problem with any update and try to fix the problem. If you continue experiencing problems with downloading updates, this tool can automatically identify and fix some problems with downloading and installing the updates.
If the issue is in particular to Tribez and Castlez game app, I suggest you to run Windows apps troubleshooter and check if the issue is resolved.
Method 2:If the issue persists, reset Windows Store by following the steps below and check if the issue is resolved.
Resetting Windows store will clear, and empty the cache without changing account settings or deleting the installed apps. It is usually located in the %SYSTEM% folder in the PC.
- Open Run command by pressing Windows Key + R.
- Type wsreset.exe and press Enter.
Write to us with the answer to the above question and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.
Unable To Load Windows 10
Thank you.